1. Faster self-service options
- Export supported account and saved-content data from Settings.
- Correct account preferences in Settings.
- Delete individual bookmarks or permanently delete your account after password verification.
- Change analytics consent through Privacy preferences in the footer.
2. Requests by email
Email [email protected] from the address associated with your account. Use a subject such as “Privacy request” and describe whether you seek access, confirmation, correction, portability, deletion, restriction, objection, consent withdrawal, or information about sharing.
- Do not send your password, card details, or identity document in the first message.
- We may ask for proportionate verification before revealing or deleting data.
- An authorized representative may be asked to prove authority and the identity of the account holder.
3. Response and limits
We respond within the time required by the law applicable to the request and without charge unless the law permits a fee for manifestly unfounded or excessive requests. Some data may be retained or withheld when necessary for security, fraud prevention, legal obligations, the rights of others, or legal claims; we will explain when a request cannot be fully granted.
4. Questions and complaints
You may reply to our response for review. Depending on where you live, you may also complain to Brazil’s ANPD, an EU/EEA supervisory authority, a United States state authority, or another competent regulator.